About This Webinar

A case study panel with Southwest Airlines Tech Ops leaders on how they tackled their most pressing technology challenges. The session covers the obstacles they faced across 55+ aircraft maintenance applications, the agile approach they implemented, and the measurable results achieved in modernizing their Tech Ops systems.

Topics Covered

  • Southwest Airlines
  • Tech Ops
  • Operational Excellence
  • Aircraft Maintenance Systems
  • Enterprise Transformation
  • SAFe

Meet Your Presenters

Jyoti Rai

Managing Director, Technology, Southwest Airlines

Shon Creese

Senior Manager Tech Ops Systems, Southwest Airlines

Sumit Mukerji

Senior Manager Tech Ops Technology, Southwest Airlines

Alicia White

Manager, Agile PMO Tech Ops, Southwest Airlines

Heather Gibbs

Release Train Engineer, Tech Ops, Southwest Airlines

Bhavani Krishnan

Agile Transformation Coach

Gina Foster

Senior Director of Client Services